I have been working on a project boat since October 2019 here in Beaufort, NC. In February 2020, I discovered your store while searching for parts and supplies. What shocked me was the staff at East’ard Supply! They possess amazing knowledge and are very helpful in assisting me with my various projects. The manager, Richard, was always willing to lend a helping hand to achieve my goals on my boat. Richard’s years in the Coast Guard give him special knowledge of how and what is needed to complete a project correctly. All the staff in the office—Buddy, Justin, Josh, and Nick—are always ready to help me on Saturdays and even Sundays. I miss the store being open on Sundays, and Nick’s knowledge is very helpful. Justin is a versatile person, able to assist with anything I need in the store. Buddy has the ability to find the parts I need and get them ordered for me, usually the next day at the store. I must say that Frank was the first staff member to help me in 2020, and I believe he is one of the reasons I kept coming back initially with my project boat. Paul is the one who told me about East’ard Supply when I was looking for used parts. I miss that store being open as well.

Never have I enjoyed working with such an outstanding group of men. I have told everyone here at the yard what great folks you have. I have shopped at the other marine stores in this area, and none of them match your staff at any level. I am from California and shopped at many marine stores for over 40 years there. None compare to yours here in Beaufort. I am close to finishing my boat and hope to be cruising to Florida in the next few weeks. I know that your store is one of the main reasons many of my projects were done correctly.

This was a long challenging project which included designing an engine system that would work in my boat. I drilled and installed a shaft log, fabricated engine beds, designed and installed a fuel tank, designed milled and installed new cabinetry around the engine, built a new electrical panel, and of course installed a new Beta 25 HP diesel engine. Throughout the project, I relied heavily on the chandlery at East’ard.

Richard and his team were just terrific. They were always courteous and friendly. They always greeted me by name and helped me find what I needed. On the few occasions they did not have what I needed they ordered the part for me and had it on hand in a couple days or less.

It’s the only chandlery I have ever seen stocked entirely for boat work versus retail clothing and other items not really related to boat projects.

The store is orderly and professionally maintained. As a retired Marine officer with over 26 years of active service I know what a professional organization looks like.

My project took me about 20 months to complete. I launched the boat a few days ago on 9 June. And, though I am very happy to be out of the yard and back on the water I enjoyed interacting with the professional East’ard staff. I had great support from Richard, Buddy, Frank, Justin, and Nick.

I also managed to purchase my engine control cables from Paul at the Marine Parts & Salvage shop. Another excellent resource.

I also wanted to mention that in the course of the last 20 months I have had a chance to talk to many of the Jarrett Bay employees as I worked on my project. I was uniformly impressed by their professionalism and enthusiasm for their work. I was chatting with the grounds keeper the other day and he was just as professional and enthusiastic about what he was doing as the rest of the crew. The travel lift operators are the best I have seen in 50 years of sailing. They have always made me feel at ease and seemed determined to address any concerns I have had.

While Jarrett Bay is clearly focused on big power yachts I have had a great experience there as a sailor with a modest sailboat.